Release Notes

VNCproject 4.0.2.15

July 05. 2021

New Features:

  1. Company Supervisors added to the "additional users" menu: can change the ownership of the ticket

Changes:

  1. Improved the tooltip design

Bugfixes:

  1. Improved the design of the 'create new incident' popup
  2. Additional added users in a Company are now available in the dropdown menu of the helpdesk ticket creation
  3. Fixed the inline edit design on the roadmap issue page
  4. Fixed the search overlapped by a link while setting a related ticket
  5. Fixed the display of the error message on the spent time popup
  6. Spent time popup removed from the spent time page
  7. Fixed the copied Release Notes in testing tickets
  8. Fixed the mention feature in tickets
  9. Fixed the disappearing description field after updating a ticket
  10. The refresh button now refreshes the whole helpdesk page
  11. Fixed the display and alignment of the summary popup clicking on the done button
  12. Fixed the alignment of the recurring task table and added missing German translation
  13. Added missing German translations to the expand/collapse button
  14. Added missing German translations to the new project popup

VNCproject 4.0.2.14

June 25. 2021

New Features:

  1. New 'holiday' category to configure the capacity for a particular date
  2. Create tickets related to incidents
  3. Add subtickets to an incident

Changes:

  1. Updated the text of the summary popup
  2. Redesigned filters on the Agile Board
  3. Changed relation between sub-tickets and incidents
  4. Agile Board Card design improvements

Bugfixes:

  1. The title of the actual and expected result are displayed as labels of the dropdown menu
  2. Added more space between the version title and the sucess message
  3. Fixed user access rights for editing meta roadmaps
  4. Re-arranged the cross icon of the spent time popup
  5. Removed the uncaught type error from the Agile Board
  6. Fixed the position of the user avatar wheel
  7. Removed the image from the tooltip of the Agile Board Cards
  8. Fixed the error message for invalid entries in the log time popup
  9. Re-aligned the field for linking changes
  10. Fixed the user access rights to add watchers to incident tickets
  11. Fixed the width behaviour of the Agile Board when moving an Agile Board card via drag & drop
  12. Added missing error message if there is no department assigned to a company
  13. Re-aligned the fields for adding test type tickets
  14. Aligned the ETA, spent time and OTA fields on the Agile Board Cards
  15. Fixed the inline editing of Agile Board Cards
  16. Added missing translations to the summary of the virtual assistant bot
  17. Image removed from the tooltip of the ticket header
  18. Fixed the internal error in the closed ticket filter
  19. Fixed the handling of users with Service requester role in more than one project: option to select, in which of the Projects an incident is filed
  20. Fixed the handling of Project ticket IDs
  21. Fixed the comment field drag on Agile Board Cards

VNCproject 4.0.2.13

June 18. 2021

New Features:

  1. New workflow for new statuses of ITIL tickets

Bugfixes:

  1. Fixed the display of the Save and Cancel buttons below the comment field on the Agile Board Cards
  2. Cursor state changed from default to pointer on hovering to clickable text in the issues table
  3. Fixed the mention user dropdown using the Wysiwyg Editor
  4. Fixed the overlapping Kebab menu in the timeline popup
  5. Removed Kebab menu when the chat history/ time log popup is open on the Agile Board
  6. Improved display of date and time format (German)
  7. Improved Robot planning flow and ticket overlay
  8. Fixed the highlighted date stamp field while running the robot planning
  9. Improved the German translation of the virtual assistant
  10. Rearranged the input fields in the ticket overlay popup
  11. Fixed the display of some fields of the kebab menu at the end of the Agile Board page while running the robot planning
  12. Fixed the scroll buttons in the footer

VNCproject 4.0.2.12

June 18. 2021

New Features:

  1. New 'holiday' category to configure the capacity for a particular date

Changes:

  1. Layout improvements on the Agile Board
  2. Release notes on the 'Manage Release Notes" page are clickable and lead to the ticket's detail page

Bugfixes:

  1. Fixed the Robot pop-ups
  2. Fixed the design bugs in the robot planning
  3. Fixed the missing severity while creating a new incident
  4. Added missing German translations on the Agile Board Achievements page
  5. Improved the spacing between the tag field and the save button
  6. Fixed the internal server error on the activity page
  7. Fixed the display of the description of a ticket on the Agile Board card
  8. Removed the text "Up" under the filter available on the Helpdesk page
  9. Fixed the display of the ticket title on the Agile Board cards
  10. The ticket title is now clickable in the Timline popup
  11. Fixed the unnecessary log time popup once the user tries to add time on the spent time page
  12. Update the German translation for new incidents
  13. Fixed the "add additional users" button in the company settings
  14. Fixed the navigation while canceling the target version popup

VNCproject 4.0.2.11

June 05. 2021

New Features:

  1. Refresh button added in the helpdesk view

Changes:

  1. New agile board header design
  2. New design for agile board cards

Bugfixes:

  1. Fixed the drop-down icon in the assignee and target version field
  2. Fixed the page loader overlapping the horizontal scroll bar
  3. Re-aligned the update and cancel buttons, fixed the overlapping action button in the preview bar
  4. Rearranged the position of the ticket planning popup next to the ticket on the agile card
  5. Improved error handling
  6. Fixed the overlapping and the missing title in the category version popup
  7. Increased the click area of the priority field on the agile board cards
  8. Added missing German translations
  9. Fixed the overlapping tag field on the issue page
  10. Removed the progress bar from the ticket detail page
  11. Fixed uncaught syntax error in the robot planning

VNCproject 4.0.2.10

June 01. 2021

New Features:

  1. Redesign of the 'update issue' page
  2. New 'holiday' category to configure the capacity for a particular date
  3. New workflow for new statuses of ITIL tickets
  4. Copy ticket URL and log time overlay

Changes:

  1. Redesign of the 'new issue' page
  2. New notification message design
  3. Redesign of the Agile Cards
  4. New update icons for the top menu, new hover state for Agile Card descriptions

Bugfixes:

  1. Fixed the Update and apply issue on the timesheet page
  2. Border added to the action dropdown in the main menu
  3. Fixed the overlapping objects on the PDF export page
  4. Fixed language handling
  5. Fixed the current/Today button in the calendar
  6. Fixed the updating of the comments/approved hours, and the background page
  7. Fixed the overlapping progress bar on the virtual assistance popup
  8. Re-aligned the text of the choose file, watcher, and search buttons
  9. Fixed switching to the Agile Board when opened in a new tab

VNCproject 4.0.2.9

May 24. 2021

Changes:

  1. Adjusted the handling of SLA "Service hours" and the timezone selection field

Bugfixes:

  1. Fixed the overlapping warning messages
  2. Improved Assignee and Change handling in the Helpdesk module
  3. Improved handling of the comment adding in timesheets
  4. Fixed the overlapping scrollbar in the ticket overlay
  5. Removed the duplicate attachment field from the 'link to change' page
  6. Layout improvements in the 'link to change' menu
  7. Fixed the 'Sort by parent task' mechanism on the Agile Board
  8. Role adjustments for managers to view the activity of other users
  9. Translation improvements
  10. Translation improvements in the Robot pop-up
  11. Added missing German translations to the meta task page

VNCproject 4.0.2.8

May 10. 2021

Changes:

  1. Added a column for projects to the relation table

Bugfixes:

  1. Center aligned the action buttons of the "+" button
  2. Restricted the user to open his/her own info wheel when clicking on the avatar icon
  3. Restricted the editing of other users' profiles by clicking on the avatar wheel on the Agile Board Card
  4. Fixed the agile page view for mobile and desktop
  5. Fixed the comment adding and hours editing via the timesheet table
  6. Fixed capacity handling on the Dashboard page
  7. Fixed the SLA clock settings
  8. Fixed the overlapping Add Bookmark button on the Overview header
  9. Limited the amount of selected users in the filter of the achievement page to 20
  10. Fixed the menu shifting from left menu to the right side
  11. [Firefox] Fixed the Interactive Avatar wheel actions on the Agile Board Cards
  12. Fixed the title overlapping the tab buttons on the 'New Change' page
  13. Fixed the action buttons in the profile info popup opened from Agile Board Cards
  14. Corrected German translation of the validation message for managing the capacity from the Dashboard and Agile Board page
  15. Resolved the 500 server error while searching through the search field
  16. Fixed the internal server error while applying several filters on the time overrun report page

VNCproject 4.0.2.7

April 30. 2021

New Features:

  1. [Agile Board] New design on the Agile Board Page
  2. New contextual button design

Changes:

  1. [Agile Board] Rearranged priority from immediate to low to show urgent tickets first
  2. Improved the flow for adding tags

Bugfixes:

  1. [Agile Board] UI improvement - overlapping of Agile Board Card
  2. [Agile Board] Fixed the navigation when the user edits a meta task in the agile board, now the user stays in the agile board
  3. [Agile Board] Layout issue fixed for managing the capacity in the Agile Board (German)
  4. [Agile Board] Design improvements - edit overlay popup when editing a meta task in overlay
  5. Fixed design issues - priority bar was flashing and overlapping
  6. [Agile Board] Fixed the uncaught reference error when the user shifts an Agile Board Card
  7. Added German translations for the Agile Board Cards.
  8. [Agile Board] UI improvements - search tag and agile board card were overlapping the board header
  9. Fixed the design of the filter item and filter button.
  10. [Agile Board] Fixed the avatar wheel available in the agile board card (crashed when hovering)
  11. Changed the status from pending-problem to pending and changed the title on the problem page

VNCproject 4.0.2.6

April 23. 2021

New Features:

  1. A counter is now displayed for the category items in Advanced Search.
  2. Inline edit design implemented on the issues page.

Bugfixes:

  1. The user is now navigated to the ticket detail page when the user opens inline edit.
  2. Added the original font used by the pre tag in the text editor: Consolas, Menlo, Liberation Mono, Courier, monospace
  3. Re-arranged the position of the filter in the agile board.
  4. Fixed the issue of overlapping cross icon and the drop-down menu that appeared after removing the tag from the agile board card.

VNCproject 4.0.2.5

April 15. 2021

Bugfixes:

  1. Fixed the error messages in the Agile Board
  2. UI improvements on the mobile incident detail page
  3. Fixed the live indexing of VNCtask
  4. Fixed the design of the select user field
  5. Fixed the timesheet UI when editing hours and comments
  6. Fixed the design when a description is opened in the preview mode of the text editor
  7. Fixed the design and functionality for adding meta tasks
  8. Fixed the display of the SLA resolution time on the incident detail page
  9. Improved display of the filtered results in the group by, sort, and the ETA/OTA in status 'any'
  10. Fixed the design of the + action menu
  11. Fixed the image display in the comments under meta tasks
  12. Fixed the priority row display, when 'group by filter' is applied on the dashboard page
  13. Fixed the UI of the filter when the Agile Board cards caching was disabled
  14. Fixed the SLA timer for new and assigned incidents
  15. Fixed the tag field design on the Agile Board cards
  16. Fixed the mobile incident update
  17. Fixed the process of adding notes to a meta task
  18. Fixed the attachment upload when creating a new incident
  19. Fixed the behavior of switching between text and wysiwyg editor in meta roadmaps
  20. Removed the target version duplication after updating the ticket status

VNCproject 4.0.2.4

April 14. 2021

New Features:

  1. "Card ghost" image and highlighted columns when moving an Agile Board card via drag and drop

Changes:

  1. New design for top bar and main menus
  2. Added relation menu for incidents
  3. Adjusted the subject fields in the incident list
  4. Adjusted German translations

Bugfixes:

  1. Fixed the display of the latest configured capacity
  2. Fixed the 'manage my capacity' popup
  3. Fixed the subject tooltip
  4. Fixed the comment field in the meta tasks
  5. Fixed the submit button in the date and availability fields
  6. Fixed the moving assignee dropdown menu
  7. Fixed the user name display in the note editing window
  8. Validation message if the user does not add content and click save when creating a meta task
  9. Fixed the font color on the Agile Board cards
  10. Set the Assignee field to mandatory
  11. Fixed the assignee, target version and project drop down menu
  12. Adjusted the load resources when mentioning users in a comment in the meta tasks
  13. Fixed the scrollbar on the meta task page
  14. Fixed the display of usernames in the meta task editor
  15. Fixed the position of the action drop down menu
  16. Restricted operations when the loader icon is indicating a running process.
  17. Adjusted the length of the main menu when there are many menu items
  18. Fixed the internal server error on the achievement page

VNCproject 4.0.2.3

April 02. 2021

New Features:

  1. Real-time updates for Agile Cards
  2. New success and alert message when a user moves an Agile Board Card
  3. Improved the font display of the incident number

Changes:

  1. New loading image

Bugfixes:

  1. Fixed the robot message and calculation
  2. [mobile] Improved the incident menu design
  3. [mobile] Fixed the filter layout design
  4. Connected the agile board assignment filter to the achievements page
  5. Improved the display of the priority color when hovering over a ticket
  6. Improved the design of the 'edit description' field
  7. Adjusted the role conditions for editing meta roadmaps
  8. Removed Undefined text after moving an Agile Board Card
  9. Reduced the display time of the login validation message
  10. Fixed the loader design
  11. Fixed the tag design
  12. Fixed the button design

VNCproject 4.0.2.2

March 27. 2021

New Features:

  1. Compact view above the meta roadmaps list
  2. Implemented a popup to select and arrange columns
  3. Implemented a selection area for draggables with save and cancel button

Changes:

  1. Changed the title and filter alignments
  2. Updated the design and layout of the buttons and the header

Bugfixes:

  1. Fixed the disappearing Edit, log time, and un-watch buttons
  2. Fixed the user filter
  3. Fixed the overlapping buttons
  4. Fixed the text editor display when changing the ticket status
  5. Fixed the display of the ticket content when hovering
  6. Improved changing issue types
  7. Improved Agile Board Card handling and design
  8. Fixed the Date picker on the roadmap creation page
  9. Improved OTA filter design
  10. Fixed the filter states
  11. Rearranged filter columns
  12. Fixed the internal server error when users configure their capacity

VNCproject 4.0.2.1

March 19. 2021

Changes:

  1. Added missing German translations
  2. Added OS and Browser as global values in the "Dependent list" of the Helpdesk section

Bugfixes:

  1. Fixed the Uncaught syntax error in the Agile Board
  2. Improved UX of the timesheet table
  3. Fixed overlapping text
  4. UI fix of the priority label in the issue table
  5. Fixed the filter functionality
  6. Fixed the server error on the achievement page
  7. Fixed the UX for hovering over the Agile Board cards
  8. Fixed the search in dropdown menus
  9. UI Improvements for ETA and OTA in the Agile Board cards
  10. Fixed the server error on the "issue burndown" page
  11. UX fix of the submit button
  12. Fixed filters on the mobile responsive screens
  13. Fixed the UI crashes on the timesheet page
  14. Fixed bulk selection in the tables
  15. UI fix in the mobile responsivity
  16. Fixed the mentions via VNCtalk
  17. Fixed the .css file plugin

VNCproject 4.0.1.4

November 17. 2020

New Features:

  1. Summary of the timesheet is now exported in PDF/CSV files
  2. Option to move meta tasks to other meta roadmaps

Bugfixes:

  1. Fixed the 502 error when opening a meta roadmap
  2. Fixed the "New agile card" option
  3. Fixed the ticket links in the ticket number in an issue list

VNCproject 4.0.1.3

November 12. 2020

New Features:

  1. Added mockups/images are displayed in the edit mode of the ticket
  2. Added an option to mark a version as backlog version

Changes:

  1. Optimized the "Open" column on the Agile Board

Bugfixes:

  1. Fixed the opening of tickets/meta tasks from the Agile Board
  2. Fixed the alignment of the 'close' button
  3. Fixed the OTA updating
  4. Removed extra text area from the update incident/problem pop-up
  5. Fixed the design on the Agile Card's kebab menu
  6. Improved filters to display closed meta tasks and tickets of any status
  7. Improved the time sheet: display only closed tickets in the invoice view
  8. Fixed the position of the Kebab menu on the agileboard
  9. Fixed the 'Spent time' reports

VNCproject 4.0.1.2

November 11. 2020

New Features:

  1. [Agile Board] Introduced a new column: "Open" to show tickets without a due date

Changes:

  1. Updated the design of the 'new release' form
  2. Updated the design of the 'new resolution' form

Bugfixes:

  1. [Agile Board] Fixed the 'copy link' option on the Agile cards
  2. Fixed the release notes sorting

VNCproject 4.0.1.1

November 04. 2020

New Features:

  1. Added an option to export the users via CSV
  2. Added a collapse/expand button to the related tickets of a meta task
  3. [Timesheet] Added counters for Reopened, Feature, and Bug tickets
  4. Added a spent time display to the tickets and achievement cards
  5. Added a show more/show less button for meta task descriptions
  6. [Roadmap] Added the description and due date on the version pages

Changes:

  1. [Timesheet] Added the "Timesheet for Invoice" button to all filter options
  2. Updated the line-height on the meta roadmap

Bugfixes:

  1. Fixed the text editing and re-aligned the header sequence
  2. Fixed the time logging on the achievement page
  3. Fixed the popup titles changing when opening a sub-popup
  4. [Timesheet] Fixed the CSV exporting
  5. Optimized the time logging from the Agile Board
  6. [Agile Board] Improved the card opening in a new tab

VNCproject 4.0.1

October 29. 2020

New Features:

  1. [Agile Board] Added "closed" stamp to the meta task cards
  2. [Agile Board] Added the users' spent time to closed cards

Changes:

  1. Added the sum of OTA at the end of the column. Also, added a new column "In status"

Bugfixes:

  1. Fixed the meta roadmap header display while page scrolling
  2. [Agile Board] Improved inline editing of meta task cards
  3. Fixed the column sorting in the helpdesk module
  4. [Mobile] Fixed the horizontal scrolling in the helpdesk module
  5. Fixed the checkbox of the mockup while adding it to the release note
  6. Optimized the attachments list in the ticket's details view
  7. [Safari] Fixed the ticket details design
  8. [Robot Planning] Fixed the comment adding
  9. [Agile Board] [Firefox] Fixed the appearance of the multi-select filter
  10. Optimized the projects list in the helpdesk module
  11. Fixed the header design for new users
  12. Improved the buttons and design changes on the dashboard and other pages
  13. Optimized the agile board filters when opening from a meta task
  14. Optimized the trophy mechanism
  15. Optimized the Done% display when adjusting the spent time
  16. Optimized the preview layout

VNCproject 4.0

October 20. 2020

New Features:

  1. [Agile Board] Added an option to clone/copy agile cards
  2. Added customized options to the project settings to disable the robot

Bugfixes:

  1. [Agile Board] Optimized the header of the timeline dialog
  2. [Helpdesk] Fixed the creation of incidents by HD managers/members for other users
  3. Fixed the horizontal scrolling at the achievement page
  4. [Mobile] Improved the design of related issues/problems on the incident page
  5. Improved the mentioned user message sent to VNCtalk
  6. Optimized the mentioned user message in the comment's quoted text
  7. Optimized the popup position when resizing the browser
  8. Fixed the design on the browser resizing

VNCproject 3.7.6.6

October 07. 2020

New Features:

  1. The user mentioned in a ticket/meta task will get a message in VNCtalk

Changes:

  1. [Mobile] Updated the design of the "create new roadmap" menu
  2. [Robot Planning] Changed the "Fixing Problems" flow on the Agile Board
  3. Updated the design of the Solution KB list page

Bugfixes:

  1. [Robot Planning] Enhanced the team planning
  2. [Robot Planning] Improved the robot triggering for capacity checking and fixing
  3. Improved the inline comments in meta tasks
  4. Fixed: adding comments to the timesheet
  5. Fixed the error page redirection from the filtered results

VNCproject 3.7.6.3

September 03. 2020

Changes:

  1. [Agile Board] Redesigned the auto-completion for tag search in agile cards

Bugfixes:

  1. Improved the test cases reports as per suite
  2. [Agile Board] Fixed the header design and user's ETA/OTA if a group is selected (multiple users) and tickets are edited inline
  3. [Agile Board] Fixed the appearance of the header when moving cards.
  4. [Dashboard] Optimized the calculation of ETA/OTA for the agile board portlet
  5. [Agile Board] Optimized the date filter options
  6. [Agile Board] Fixed the color of meta task cards

VNCproject 3.7.6.2

August 28. 2020

New Features:

  1. Implemented a new design for creation of new projects from the Agile Board
  2. Added new design for the meta roadmap create/edit dialogs
  3. Added new design for the roadmap version dialogs
  4. [Robot Planning] Added the option to choose the robot assistant (either Vincent or Vincenta) on the user account page.
  5. [Agile Board] Added indication popup on the cards which are logically incorrect regarding OTA and %Done. For example there is a notification in case OTA is zero and %Done is <100.
  6. Implemented auto-completion for tag search
  7. [Robot Planning] Implemented a reminder for logging the worked time in the ticket, in case the user has already been working for a predefined period but has not logged time yet.
  8. [Robot Planning] The robot will remind a user via email to update the corresponding topic after a user exited from the Robot popup by a defined number of times.

Changes:

  1. [Agile Board] Changed the design of the closed/rejected agile cards
  2. [Agile Board] Changed the design of selected agile card
  3. [Agile Board] Changed the layout of the agile cards and added tooltips on all field icons

Bugfixes:

  1. [Robot Planning] Optimized the design of popups
  2. [Agile Board] Fixed the scrolling when moving a card to another date
  3. [Agile Board] Optimized the assigned user synchronization with Achievement page
  4. [Agile Board] Optimized inline editing for agile cards
  5. [Robot Planning] Optimized the Robot popup message for ETA/OTA related to user's capacity
  6. [Agile Board] Fixed the miscalculation of total amounts in the header when moving cards (tickets) to a new due date
  7. [Agile Board] Optimized the inline edit design of the cards
  8. [Agile Board] Fixed the blank value filter on the multiple selection filters
  9. [Agile Board] Optimized the CPU load for agile cards
  10. Fixed the inline edit on the issues page
  11. Fixed the horizontal scrolling on the achievement page

VNCproject 3.7.6.1

August 18. 2020

New Features:

  1. Implemented the new Agile Cards
  2. [Agile Board] Implemented a new design for multiple selection filters
  3. [Robot Planning] Added a check/message when tickets are assigned on 0 capacity days
  4. [Agile Board] Added a search line to filters with large lists
  5. Added a horizontal scrollbar to the Agile Board
  6. [Agile Board] Added inline edit support for helpdesk ticket cards
  7. [Meta Roadmap] Implemented a comment section on the related tickets of a meta task

Changes:

  1. Updated the RTF text editor icons

Bugfixes:

  1. Fixed the design of adding related tickets and versions to meta tasks
  2. Fixed the unwanted dialog while creating/editing a ticket
  3. Optimized the %Done calculations of the tickets
  4. [Agile Board] Fixed the design of the header when moving meta task cards
  5. [Robot Planning] Fixed the design of the buttons of the popup
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