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VNCProject

Keep your projects in focus and your customers happy

Product Description

VNCproject – the perfect tool for keeping control in complex projects.

The browser-based, open and fully customizable solution leaves nothing to be desired: VNCproject combines issue, task and ticket management, scheduling, progress monitoring, Gantt charts as well as time tracking, wikis, cost control, team management and powerful project planning features. Having all these different features in one single project management tool enables you to work as fast and efficient as never before.

With VNCproject you keep your projects in focus and your customers happy.

With VNCproject you have the all-in-one solution for your daily work. VNCproject supports an unlimited amount of projects / sub-projects, tasks / sub-tasks and lifts your project management to the next level.

360 degree Enterprise Project Management

ITIL Help Desk & User Support:

  • Intelligent support and ticket management features with ticket creation by email and complex notification features
  • Based on ITIL best practices
  • SLA (service level agreements) with granular models (hours included per month, notifications)
  • Incident, problem and change management
  • Extensive knowledge base for Help Desk agents and customers

Project Management:

  • Roadmaps and Meta Roadmaps with tickets
  • Release Planning
  • Budget Planning and Controlling
  • Cost and time tracking with effort estimations and monitoring of time spent
  • Milestone planning and automated Gantt Charts
  • Ticket, task and calendar management
  • Wikis and discussions

Team Management:

  • Recruitment / Talent Pool
  • Agile and Achievements Board
  • Performance Ranking
  • Timesheets and Time Overrun Reports
  • Cost Control

Software Development and Testing:

  • Integrated source code management with
  • GitHub integration and file management
  • Versioning and release management
  • Source code documentation

Extensions:

  • Open standards and interfaces to third party applications and components
  • Seamless integration of VNC applications such as VNCdirectory, VNCtask, VNCtalk, VNCmail or
  • VNCcalendar

Features

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Ticket Management:

The comprehensive ticket management module of VNCproject gives you a quick overview of all current tickets and tasks. Color codes and a ticket overview sorted by priority, (sub-)project, assignee make it easy to distinguish important or urgent tickets from ones that can wait. That’s how VNCproject helps you to focus your time on what is crucial for your project’s success.
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Gantt Charts:

With the Gantt charts in VNCproject you have the power to monitor your project performance and to enable reliable time planning. Within the Gantt tool in VNCproject you can modify the view by zooming in or out to have a better overview over a certain period of time. Integrated drill down functions provide you with further details on a specific ticket or project phase.
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Extensible Modules:

VNCproject can be extended with several modules to extend its features: Timesheets, Roadmaps & Meta Roadmaps, Helpdesk / VNCproject ITIL – Intelligent support and ticket management, based on ITIL guidelines, including a comprehensive knowledge base, Agile Board & Achievements, EVM – Earned Value Management, VNCproject Recruitment, Performance Ranking, My Calendar, Time Overrun Report & Scrum Statistics
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Calendar and Scheduling:

The Calendar view within VNCproject provides you with a more focused view of all tasks that have to be handled within the next days – or within a given time frame, regardless of their importance. This makes it easier for you to focus on assignments that come with a defined due date.
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Tickets via Email:

VNCproject allows you to create tickets from any email application. This feature could be especially useful for you, enabling you to create new tickets on the fly, in order to inform your service desk of bugs that have to be fixed or new features that have to be implemented.
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Email notification:

VNCproject automatically informs you via email as soon as the status of tickets, which are assigned to you or which you monitor, changes. Notifications are also sent out to your mailbox when new tickets have been created and assigned. Moreover you have the option to follow specific tickets, users, groups or projects and then also get notified by email as soon as the status of any of these items changes.
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Meta Roadmap Planning:

MRP allows team members and management to have a “meta” (birds eye) view on selected meta tasks, versions and tickets from an unique perspective (such as: product finishing, new features, innovation drivers, etc.). We offer you a lot of useful information in the meta roadmap view such as:
Name and description of Meta Roadmaps, Meta Tasks with scope, Ticket ID & subject, Progress bar, Time planned (ETA) and time left to finish (OTA) the given ticket, task and target version, assigned team members.
The goal: Get the big picture to get organized, structured and thus efficient! And make sure that you focus on the really important stuff to deliver results on time.
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Agile Board & Achievements:

The Agile Board has the goal to promote the self-organisation of team members.
The advantages in the planning / distribution of tasks are: clear presentation of all tasks planned for a particular day per employee, team members or supervisors can see which tasks a team member has already planned for a particular day, tasks to be assigned can thus take the existing workload into account and consider the capacity available per day (in hours) set by the employee, the relevance of tasks and Estimated Time is visible, you can drag and drop tasks to make rescheduling as easy as possible, weekly and daily capacity as well as the working time already spent (number of hours) are clearly displayed and tickets (tasks) can be edited directly from the Agile Board.
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Performance Ranking:

Performance Ranking helps to evaluate the performance of team members with Key Performance Indicators (here called KPIs) as basic analytical measurement values. The following ratios are used and can be adapted to your scenario: number of ticket reassignments, number of time adjustments, number of Spent Time Adjustments, time overrun percentage and the number of all tickets with time overrun (or underrun) in percent in detail.
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Timesheets:

With the help of tickets, your team members can record their working hours and correlate the time spent to exact projects and activities. This shows transparently how much time was spent on each project or task. The hours worked can be easily evaluated for a predefined period of time, for example weekly or monthly. Working hours of your team members are displayed in the timesheet with clear structure, showing the date of delivery, type of activity, corresponding project, ticket and comments.
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Earned Value Management:

The Earned Value Management (EVM) is designed for the evaluation of progress, so it can identify and assess the actually achieved progress of a project in relation to the planned target. The overall performance within a project in terms of cost and schedule can be measured, as well as technical terms, which are necessary in a project or to complete a task. Our EVM module offers detailed information on the schedule, the technical milestones and the costs already incurred.
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Recruitment:

Supports different stakeholders in an organisation with the selection of new team members and enables the collection and presentation of the following data: Job Position, Job Description, Applicant management with recruitment stages, Assessment with evaluation of skills and skill levels (resulting in a score for the applicant regarding a specific position), skill levels with granular assessment and adjustment for each position during the recruitment process and a talent pool.
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File Management:

With VNCproject you have the option to attach documents, media, pictures and other files directly to a project, a ticket or a task. Any other user working on these tickets or on the related project has access to these files as well. This feature saves you a lot of time and enables you and your team to work in a highly efficient, accurate and structured way.
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Wikis and Discussions:

The Wiki feature within VNCproject enables you and your team to create project-based Wiki pages to store relevant knowledge about the specific project at one central place. Additionally, team members who are involved in a project can use the Discussion feature to comment on tickets, assignments or other objects. This is especially useful for you to develop ideas collaboratively or to work together to find a solution for a specific problem. The discussion feature is the best tool to keep conversations within your project team clearly focused on a task or on a ticket. Moreover you can discuss whether you should work on a task immediately or come back to it later.
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Intelligent Help Desk and Issue tracking:

Within VNCproject a professional Help Desk Issue Tracking-System is implemented, which is based on ITIL Best Practices. This System supports various issue types and the escalation from an issue to a problem to a change request. Furthermore the modifiable Issue Workflow can be customized for any kind of SLA, escalation routine, team and role structure.
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Repository and Versioning:

The Repository feature within VNCproject enables you to administrate documents and files in as many versions as you like. Also, VNCproject enables access to different version management tools such as Apache Subversion, CVS, Mercurial, Darcs and Git.
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Permission Management:

The permission management within VNCproject is role-based and configurable. It enables Single Sign-On by using VNCdirectory or LDAP authentication, supporting several LDAP instances. Moreover VNCproject enables automatic and manual user account creation.
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Messages and Notification:

VNCproject sends notifications to inform you about project activities, changes, status, news, tasks and of course the progress of any other project member. In return a user, customer and partner can send email messages to VNCproject to create tickets.
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Multi-client capability:

VNCproject is able to manage any number of projects, sub projects and users. It is possible to provide users with granular permissions and roles within the projects. These rights, roles and workflows can be defined according to your requirements.

VNCproject Architecture chart

Technical documents and documentation

Frontend Clients

VNCproject Web Client

The VNCproject web client gives you access to your project management via a browser of your choice. You can create and assign tickets with lots of information. In the future you will be able to create tickets even from your VNCmail inbox.

Testimonials

We set highest standards in what we do. Just like our clients. That’s why it is so important to us to know what they think about working with VNC and our business solutions.

“With VNCtalk, Zimbra becomes a true collaborative platform. A user can seamlessly chat, share files & collaborate from any device. Great product & company to work with.”

Prashant Mudbidri
Director of Logix InfoSecurity Pvt. Ltd
about VNCtalk

“As part of this project, it was also very important for the representatives of the church that a WhatsApp alternative could be found. Short message services are commonly used, therefore EKBO Dialog was very welcome. “

Fabian Kraetschmer
Head of Unit 1.3 – IT, EKBO
about VNCtalk

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