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VNCcrm

Your customer relationship management
within VNClagoon

BOOK A DEMO

VNCcrm

You customer relationship management within VNClagoon

BOOK A DEMO

Manage all customer interactions

VNCcrm offers you all functionalities that you need to manage all interactions and information related to your company’s customers and potential customers.
Stream line sales, up-sales and customer service processes, build close customer relationships and easily handle your leads, opportunities and all activities that occur during your entire sales cycle.

With one click you can switch from the VNCcrm dashboard and pipeline to any other VNClagoon application to benefit from the whole set of functionalities. Contact customers by email with VNCmail or start a chat in VNCtalk to define customer requirements with a team member or create a ticket for the internal development team in VNCproject. When you’re done, you can switch back to VNCcrm just as easily.

VNCcrm provides a central place to store customer and prospect data, track customer interactions, and share important information between team members. It gives you a 360° view of your customer, enabling you to build better relationships by engaging in more personal and relevant ways.

Improved customer relationships: VNCcrm helps businesses enhance their interactions with customers. By having a comprehensive view of customer data, you can personalize interactions, provide better customer service, and anticipate their needs and preferences. This leads to stronger customer relationships and increased customer satisfaction.

A good CRM increases sales and profitability while keeping valuable data secure. That’s what we strive for with VNCcrm - a perfectly integrated solution that delivers relevant insights and presents important customer data in a clearly structured and easily accessible way, reliably helping your business to grow.

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Fully Encrypted

E2E Encryption options – for utmost privacy and confidentiality.

Datacenter of your Choice

Flexible hosting options: On Premise, Private or Public Cloud, Hybrid Clouds.

Open Source

Transparent and auditable Open Source code.

Customization

Customizable UI, extensible features, VNClagoon integration.

VNCcrm
Highlights

education_icon Lead
Management
Manage your prospects to the point where they make a purchase. Track every touchpoint with the company, e.g. chat, email, etc., and stay on top of all activity - for yourself and the entire team.
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education_icon Opportunity
Management
Identify and capitalize on potential sales opportunities by tracking, analyzing, and managing customer interactions throughout the complete sales cycle.
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education_icon Dashboards and
Sales Pipeline
Sales pipelines and dashboards for easy-to-read visual representation of your sales pipeline. They help you to monitor and handle your sales prospects as they move through the different stages of the buyer's cycle.
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art-product-talk-01
art-product-owncloud-01
art-product-talk-05

VNCcrm
Features

VNClagoon is an unmatched unified suite of enterprise communication and collaboration solutions.

Establish Priorities in your Sales Process

See your hottest leads and most promising opportunities at the first glance, so you can focus on what’s most important.

Notifications

Tailor your notifications in the notification center: you can choose between sound alerts with your favorite ringtone, badge colors, sticky notifications or email notifications after a certain period.

Switch to your Application

With one click you can switch from the VNCcrm dashboard and pipeline to any VNClagoon application to benefit from the whole set of functionalities. When you’re done, you can switch back to VNCcrm just as easily.

Latest Frontend Technologies

Don‘t worry about layout issues on different devices. The VNCcrm UI works on mobile phones, desktop PCs and tablets. VNCcrm will adapt to your needs, no matter which device you will use.

VNClagoon Integration

VNCcrm is integrated within the VNClagoon Suite of communication and collaboration products. You need video conferencing and chat with screensharing? Use VNCtalk. You work with attachments? VNCsafe helps you to keep your files securely in your cloud without wasting disk space on desktop PCs or smartphones. You‘d like to enhance your project management? With the integration of VNCproject you can create tickets from emails directly.

Settings & Customization

Individualize your CRM with specific settings for e.g. your opportunity stages. Or change your preferred language.

Video introduction to VNCcrm

VNCcrm Web Client

Fast access
wherever you are

The VNCcrm Web Client enables you to access all professional VNCcrm features like the dashboard, quick actions and overviews in the same standard browser as VNCmail, VNCtalk or VNCproject.

Thus, you enter into your entire workspace with your browser, without having to start separate applications for each single activity you’d like to perform.

The VNCcrm Web Client runs on any standard browser on Windows, MacOS and Linux.

VNCcrm Desktop Client

Installed application
on your laptop or PC

The VNCcrm Desktop Client allows you to run VNCcrm as a separate application on your desktop PC – on Windows, Mac, and Linux.

Especially when working with lots of open browser tabs, it is useful to have a separate access point for your dashboard and all activities.

And of course you have all VNCcrm features available, in any of our frontend clients.

VNCcrm Mobile View

VNCcrm – always on track wherever you are!

Experience VNCcrm on your mobile device! The responsive view enables the complete VNCcrm experience in your mobile browser on smartphones and tablets.

We achieve this by using Stimulus, a JavaScript framework, and Turbo to provide you with a fast, compelling application.

We furthermore employ ActionCable, a client-side JavaScript framework and a server-side Ruby framework, enabling us to write realtime features powered by WebSockets in the same style as the rest of our Rails applications.

All for your seamless CRM experience!

VNCcrm
Documents

Helpful information about VNCcrm

VNCcrm User Manual

Check out the user manual to see all features!
Learn more

Terms of Agreement

VNClagoon Products and Apps – Terms of Service.
Learn more

VNCcrm Playlist

VNCcrm video presentation on Youtube.
Learn more

What Our Customers Say

“VNC and DFB GmbH have been working together intensively for many years. We want to continue and expand this. The DFBnet mailbox developed and implemented by VNC has enormously accelerated and simplified our internal communication. With this, we see ourselves well prepared for future requirements.”

Steffen Iredi, authorized signatory at DFB GmbH and responsible Director Technology & Operations

“With VNCtalk, we have found a solution that fully meets our requirements in terms of security, data sovereignty, functional scope and openness.”

Lucas Schult, CEO of Health Info Net AG

“Our company was looking for a better integrated solution than our current Exchange system. I was tasked to look at any and all available options, test and report back. From my very first email to the most recent one today, the support has been outstanding with quick, concise information and documentation.”

Dale Britt, Hyperline Systems Canada Ltd.

“The federal state church intranet should strengthen communication and cooperation within the state church. The basic aim is to provide all full-time employees and volunteers of the regional church with access to an innovative, modern and unified communication and collaboration infrastructure. The VNClagoon products are particularly well suited for this, because they allow us as a state church – in addition to the many functionalities provided – the possibility of customization options to individual needs within our church. “

Tabea Langguth, Project Manager Landeskirchenweites Intranet, EKBO

“My team and I are very thankful for being able to count on the professional and sophisticated VNC team. VNC has supported us with a series of important projects, always exceeding our high expectations.”

Marius Hjelset, Project Head Hosted Services, Vodafone Group

“With VNC we have gained a partner for whom data security is also a top priority. The integration of VNC’s solutions is fully in line with our best-of-breed strategy. It provides another comprehensive, scalable offering that allows companies to emancipate themselves from US providers and retain complete control over their data.”

Tobias Gerlinger, CEO of ownCloud

“As a specialized IT service provider for research companies, we are consistently developing our product and service portfolio as T-Systems Solutions for Research, focusing on the increasing demands of researchers on products that enhance collaboration and data exchange, enterprise-wide, platform-independent and secure. In this environment, OpenSource-based products are playing an increasingly important role.”

Andreas Nicolai, Head of Solution Center, T-Systems Solutions for Research GmbH

Frequently Asked Questions

Who is VNC?
VNC is a global software corporation that develops open source communication and collaboration applications for large organizations.

VNC – Virtual Network Consult AG, is based in Switzerland, Germany and India, serving a variety of system integrators, financial institutions, network organizations, telcos, non profit groups, healthcare providers, and government agencies and more.

What is VNClagoon?
VNClagoon is an integrated suite of enterprise applications that offer a secure alternative to the established software giants. Now it is possible to collaborate with anyone, from anywhere, on any device, under the strictest privacy standards available while retaining the right to digital sovereignty.
What are the advantages of VNClagoon?

VNClagoon is an unrivaled unified and secure suite of communication and collaboration solutions that offers numerous benefits:

  • flexible, modular and integrated applications for seamless workflows and communications
  • state-of-the-art user interfaces – performant, brandable, customizable: mobile apps, web clients, desktop clients
  • low TCO
  • modular and scalable
  • privacy compliant, transparent and secure -> open source!
  • hosting of your choice (private / public cloud, on premise)
  • granular rights/role management thanks to VNCdirectory
How are vulnerable data protected?

With VNClagoon you can protect sensitive data at the following levels:

  • Hosting of applications in the place of trust (private cloud, hosting provider, on premise)
  • granular access control for administration, managers, clients etc.
  • Open source code, therefore auditable
How can I get VNClagoon?
You can become a VNClagoon user by sending us your details here: https://vnclagoon.com/become-user/ and we will get back to you.

Or you can start a free trial on our VNClagoon LIVE platform here: https://vnclagoon.com/vnclagoon-live/

How can I contact VNC?
Just send us a message here https://vnclagoon.com/about-vnc/contact/
What is the VNC Partner Program?

There are several options for you as a reseller to get involved, starting from simple resale of VNClagoon products, to hosting complex VNClagoon infrastructures and up to offering a wide range of support and services to customers.

VNC is committed to developing the world’s best Communication & Collaboration Suite. As we have limited resources for professional services on local markets, we rely on our partners for the delivery of complete solutions to the customers. We aim to build mutually beneficial and lasting relationships. Learn more about the Partner Program here: https://vnclagoon.com/resellers/

Are you ready for VNClagoon?

Get started with VNClagoon in your enterprise. Are you a Software Vendor or a Telco? Become a Reseller and sell VNClagoon to your customers.

BECOME A USER
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