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IOM: Inter-Organization Messenger

Distributed messenger instances

 

IOM is a brilliant feature. It allows VNCtalk users to setup a sort of “distributed messenger”. What does that mean?

START CHAT, AUDIO AND VIDEO CALLS FROM YOUR ENVIRONMENT TO THE OUTSIDE WORLD

Imagine you are member of Organization A. You are using VNCtalk within this environment since quite some time, thereby reducing the email flood significantly and communicating with your team mates much closer and with increased productivity.
Wouldn’t it be great to use the same tool for your contact to “the outside world”?

Well, IOM is exactly about this scenario.
Your administrator can get in contact with Organization B and link them to Organization A, thus to your organization.

Now each time you want to start a chat, audio or video call, you can simply search the respective user in Organization B and start VNCtalking”.

And the data stay on the server of the Organization of the user who initiates the communication.

Organization A to Org B, Org C… Org N

Organization A to Organization B

And even more:
Imagine you want to invite a customer or partner to a chat without linking your entire organization with their organization – as they might be individuals for instance.

Simply ask your contact person to quickly download VNCtalk from the Google Play Store or Apple iTunes and install it.
Then he can simply share his VNCtalk ID with you and you can start “VNCtalkIng” with him as well.

And even more:
Imagine you want to invite a customer or partner to a chat without linking your entire organization with their organization – as they might be individuals for instance.

Simply ask your contact person to quickly download VNCtalk from the Google Play Store or Apple iTunes and install it.
Then he can simply share his VNCtalk ID with you and you can start “VNCtalkIng” with him as well.

Here is a quote from our project manager Michaela, who adores this new feature:

“With the IOM feature in VNCtalk you can easily collaborate in projects and coordinate tasks with your customers. A direct feedback via IOM usually leads to your goals faster than communicating via emails or telephone. Most questions can be clarified quickly via a live chat and the customer is surprised with immediate answers – pure e-mail communication here usually requires much more patience. In addition, chats can also be used to establish a closer relationship with the customer and the respective company.”

in-house, start chat, audio and video calls with the outside world

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